Personal Computer Fixes

How To Repair 2932 Errors – Office 2000 2932 Error Fix

When the user attempts to install SR-1 for Office 2000, they may ecounter the 2932 error. This error usually occurs when the user installs the SR-1 update on an NTFS partition as a power user on Windows 2000. This tutorial is going to show you how to repair the 2932 error on your PC, and stop it showing for good.

What Causes The 2932 Error?

The error will be displayed as follows:

Internal Error 2932: Please contact product support for assistance.

This error will show when the following conditions are true:

  • You are using Microsoft Windows 2000.
  • You are logged on as a power user.
  • Windows 2000 is installed on an NTFS drive.
  • You installed Office 2000 while you were logged on as a power user.
  • You attempted to install the Office 2000 SR-1 Update.

The combination of these means that the SR-1 update cannot be installed on the system. This is not a big problem and can easily be resolved by re-installing Office 2000 with the SR-1 update in the package; by updating Windows or by cleaning out the registry with a reliable Registry Cleaner.

How To Fix The 2932 Error On Your PC

Step 1 – Uninstall Office 2000 and Re-Install With The SR-1 Update

Installing Office 2000 with the SR-1 update in the package can be a resolution for this issue. You should follow these steps:

  • Click Start > Settings > Control Panel > Add/Remove Programs
  • Locate Office 2000 in the list and click “Remove”
  • Follow the uninstall wizard and then restart your PC once it has completed
  • Insert your Office 2000 with SR-1 disc and follow the installation wizard

This method should resolve the issue as the 2932 error does not arise if the user installs the SR-1 update whilst installing Office 2000 at the same time. If this does not solve the problem, carry on to step 2.

Step 2 – Update Windows

The SR-1 update conflicts with Windows if the above parameters were true. Microsoft are aware of this problem and have released updates that should deal with the issue. To update Windows, you should:

  • Go to this website to get the latest service pack for Windows 2000
  • Install service pack
  • Attempt to install SR-1 update again

Since Microsoft only release updates and hotfixes for Windows 2000 in the form of service packs, you should make sure that you download the latest service pack available and install it. This should help deal with the issue.

Step 3 – Clean Out Your PC With A Registry Cleaner

Registry cleaners can play a very important role in how well Windows operates, and can help stop the 2932 error. The registry is basically a central database which stores vital settings and information for your system, allowing Windows to remember a huge number of details for your PC. Unfortunately, the registry is also prone to becoming corrupt, leaving your system running extremely slowly and unreliably. To fix this problem, you should use a ‘registry cleaner’ to scan through your registry and repair any of the damaged parts of it that are causing your computer to run extremely slowly or with errors. You can download our recommended registry cleaner below:

» Download Windows Repair Tool

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