Personal Computer Fixes

How To Repair The 2739 Error On Your PC (Adobe Software Error)

2739 Error

The 2739 error is a common problem which shows when you typically try and use / install Adobe software products on your PC.  The error is most commonly the result of the “Jscript.dll” file not being correctly registered on your system – making it impossible for your PC to read this file, which it needs so much to run. If you’re seeing these errors, the good news is that you can fix the problems you’re seeing with the tutorial on this page.

What Causes The 2739 Error?

This error will typically show in this format:

  • “Setup has encountered an error and needs to close. Error Code: 2739.”
  • “Error 2739: Could not access JavaScript runtime for custom action”
  • “Setup has encountered an error and cannot continue. Contact Adobe”

The error you have is caused by your computer being unable to correctly process a particular file & settings needed to help it perform an installation of Adobe software on your system. This can be fixed by re-registering a particular file which could be damaged on your system.

How To Fix The 2739 Error

Step 1 – Re-Register “JScript.dll” On Your PC

The main problem you have is that the “jscript.dll” (Javascript runtime file) is not running correctly, and consequently needs to be re-registered on your PC to help your computer to read it correctly again. This will allow your computer to read all the settings it requires to run the installer. Here’s what you need to do:

  • Click “Start > Run” (alternatively press the Windows Key + R)
  • Type “CMD” into the box that appears
  • On the black screen that appears, type “regsvr32 -u jscript.dll”
  • Press Enter
  • Next, type “regsvr32 jscript.dll”
  • Press Enter
  • Try installing again

Step 2 – Clean Out The Registry

The 2739 error can often be caused by the settings inside the “registry database” of your computer not working correctly. This is a huge database of all the settings your PC requires to run, and is where Windows keeps a large number of important settings which are required to keep your system running as smoothly as possible. Although the registry is highly important, it’s continually leading a lat of errors to be shown on your system due to it either becoming damaged or corrupted. To resolve this problem, it’s recommended that you use a registry cleaner program, which can be downloaded below.

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